Support
Email hello@scoresetup.com. Include the checkout email and username.
Install
- Download the Score Hub zip, then Extract All.
- If Windows says “Windows protected your PC”, click More info, then Run anyway.
- If Windows asks for .NET 8, install the Desktop Runtime and run Hub again.
Forgot password or new PC
Reset password · Move to a new PC. The link goes to the email from checkout and lasts 2 hours.
Send a bug
In ScoreX, open the error log and Copy log. Paste it in the email. Do not send your password or product key in a public post; email is enough.
Billing
Log in to ScoreX and click Manage plan. Cancel leaves access through the paid period. See Refunds. If you cannot open ScoreX yet, email hello@scoresetup.com from the checkout address.
Uninstall
Score Hub → Products → Uninstall all Score apps. That removes ScoreX, Hub, shortcuts, and local data. Cancel billing separately if you do not want another charge.